Politique de remboursement
🔁 Return Policy
We offer a 14-day return policy starting from the day you receive your order.
To request a return, your item must be unused, in original condition, and in original packaging.
📩 How to Start a Return
- Email us at lisamariesbeauty7@gmail.com with your order number
- We will review your request within 24–48 hours
- If approved, we will provide return instructions
💳 Refunds
Once we receive and inspect your return, we will notify you of approval status.
Approved refunds are issued to your original payment method within 10 business days.
🚚 Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately so we can resolve the issue.
EU Customers
Customers in the European Union may cancel or return their order within 14 days without providing a reason.
📦 Important Notes
- Sale items and gift cards are non-refundable
- Returns sent without approval will not be accepted